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About Us
At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.
About the Company
Our client is a US decision-intelligence and market research company based in the Washington, DC area. It helps organizations make better decisions with survey data, brand tracking and AI-powered analytics. The company has about 350 people.
About the Role
As Revenue Operations Analyst, you will keep revenue data and systems accurate and reliable. You will own recurring data audits, find whether each issue comes from a process, a system or user error, and route it to the right team. You will also handle tier-one Salesforce tickets and simple updates, so the RevOps team can focus on its roadmap.
You will become the go-to expert on an advanced pricing calculator and on Salesforce CPQ. During work hours, you will help Account Executives build quotes and set up pricing correctly. When quotes or Salesforce data are wrong, you will fix them and coach the sales team to get it right. You will also be cross-trained on commissions and give feedback to the systems team on improvements.
This role suits a methodical, detail-oriented person who enjoys digging into data and working closely with salespeople. You stay calm and clear in technical conversations, even when sales needs a quote out fast. You like using AI tools in your work. You start with well-defined recurring work and can grow into reporting, dashboards and Salesforce project work.
Key Responsibilities
Run recurring audits on revenue data such as accounts, lead routing, bookings and renewals.
Find the root cause of each data issue (process, system or user error) and route it to the right team.
Handle tier-one Salesforce tickets and simple updates.
Learn the pricing calculator in depth, including its more technical parts.
Help Account Executives create quotes and set up accurate pricing in Salesforce CPQ.
Check that quotes and Salesforce data meet business standards, then fix errors and train sales users.
Support Deal Desk in keeping opportunities accurate and closing them on time.
Learn the commissions process end to end and review commission slips for errors before they go out.
Build ad hoc Salesforce reports for sales leaders, such as territory reports, account lists and bookings summaries.
Share feedback from sales with the systems team to drive enhancements.
Requirements
3+ years in Revenue Operations, Sales Operations or data roles, including data audits and resolving data discrepancies.
Hands-on experience with Salesforce.
Hands-on Salesforce CPQ experience (quotes or documents), or experience setting complex pricing in enterprise software.
Strong attention to detail, a methodical approach to troubleshooting and clear written communication.
Strong English (B2 or higher) to lead technical calls with salespeople.
Available to work US Eastern or Central business hours (around 9 a.m. to 5 p.m. ET).
Nice to Have
Salesforce CPQ certification.
Experience with contract lifecycle management (CLM) tools such as Conga or Ironclad.
Experience in B2B or tech companies.
Experience across two or more industries.
Hands-on experience using AI tools in personal projects or previous roles.
Technical, quantitative or math-oriented background.
Tools & Systems
Salesforce: data audits, tier-one tickets, updates and reports.
Salesforce CPQ: building quotes and setting up pricing.
Conga or Ironclad: contract lifecycle management (a plus).
Compensation & Benefits
Competitive monthly compensation in USD.
100% remote opportunity for professionals based in Latin America.
Full-time, long-term contract through Near.
Paid time off.
US holidays off.