Head of Finance and Operations (COO)

Head of Finance and Operations (COO)

• Remote

• Compensation: Final offer depending on experience

At Near, we connect top talent in Latin America with remote opportunities at U.S.-based companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

About the Company:
Our client is a fractional CFO and FP&A practice serving founder-led companies. Its distributed team pairs finance services with software built in-house.

About the Role:
We’re looking for a COO to be the founder’s right hand and run the business day to day, so the founder can focus on scaling sales. You will own operations end to end: delivery, team, process, and tooling. This is not a sales role. You may work directly with clients or step into delivery work initially, but the long-term focus is leading the organization, making the practice run smoothly at scale, and acting as the founder’s most trusted operating partner.

You Will:

• Act as the founder’s right hand, owning execution of company priorities and running the operating cadence of the business.

• Lead day-to-day delivery across the finance and accounting team and be accountable for service quality and client outcomes.

• Own staffing, utilization, billing, and client onboarding, and tie them to clear operating metrics.

• Build practical, scalable processes grounded in clients’ finance and accounting needs.

• Evaluate finance and client-management tools, and make the call on when to buy software or build it internally.

• Set priorities for internal software development together with the founder.

• Improve how client requests are handled across email, Slack, and phone.

• Hire, develop, and manage team leads as the practice grows.

• Take on hands-on work when needed during the transition.

About You:

Your Background:

• You’ve held a COO, GM, Head of Operations, or similar senior role at an accounting or finance agency, BPO, outsourced finance firm, or comparable services business.

• You’ve been a founder’s or CEO’s right hand and are comfortable owning execution while the founder looks outward.

• You combine finance or accounting knowledge with experience leading teams and delivery.

• You understand client needs and can translate them into effective processes, staffing, and operating metrics.

• You’re comfortable evaluating finance software and making build-versus-buy recommendations.

• You communicate clearly and are a trusted operating partner who can push back when needed.

• Your accomplishments matter more than a fixed number of years of experience.

Nice to Have:

• Experience introducing client communication, ticketing, or reconciliation systems.

• Experience at a services business that develops its own software.

• Experience scaling operations in a growing, distributed team.

Compensation & Benefits:

• Compensation: Final offer depending on experience

• Flexible remote work

• Opportunity to help build a new service line