Accounts Receivable Specialist

About Near

At Near, we connect top talent in Latin America with exciting remote opportunities at U.S.-based companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

About the Client

Our client is a global hospitality technology company that provides innovative digital solutions to hotels, resorts, venues, and other hospitality organizations. Its platform helps customers showcase their properties, streamline sales processes, and create engaging digital experiences.

About the Role

Our client is looking for a proactive and highly organized Accounts Receivable Specialist to join its growing finance team. The primary focus of this role will be collections, including following up on outstanding invoices, communicating with customers, and helping resolve issues that may delay payment.

This is a hands-on opportunity for someone who is comfortable discussing outstanding balances with customers and can manage multiple priorities in a fast-paced environment. Most customer communication will take place via email, although the specialist will also conduct collection calls when needed.

Responsibilities

• Manage collections activities for an assigned portfolio of customer accounts, following up consistently on outstanding and overdue invoices.
• Communicate professionally with customers in English and Spanish via email and phone regarding invoices, statements, payment status, and account discrepancies.
• Create, review, and send accurate invoices and customer statements within established deadlines.
• Investigate billing questions and payment delays, coordinating with internal teams to resolve issues efficiently.
• Identify and verify the correct billing and accounts payable contacts for customer accounts.
• Track collection activity, commitments, paid and unpaid invoices, and next steps while maintaining accurate, up-to-date records.
• Monitor customer accounts and proactively flag overdue balances, unresolved disputes, or potential collection risks.
• Navigate multiple financial and customer-management systems while maintaining a high level of accuracy and organization.
• Provide responsive and professional support to customers throughout the accounts receivable and collections process.
• Assist the Accounts Receivable team with additional billing and finance-related tasks as needed.

Requirements

Must-Haves

• 3-5 years of hands-on experience in accounts receivable, collections, billing, or a closely related role, with direct responsibility for following up on outstanding customer payments.
• Advanced English and fluent Spanish, with the confidence to communicate professionally with customers through both email and phone calls.
• Strong customer-facing communication skills and the ability to handle sensitive or difficult payment conversations professionally.
• Excellent organization, attention to detail, and ability to manage multiple accounts, deadlines, and systems simultaneously.
• Ability to work independently, follow established collection processes, and proactive with customer follow-ups.

Nice-to-Haves

• Experience with NetSuite, Salesforce, QuickBooks, Tesorio, or comparable ERP, CRM, billing, or collections platforms.
• Previous experience supporting a high-volume B2B customer portfolio.
• Experience in SaaS, technology, real estate, hospitality, or another recurring-billing environment.

Compensation, Benefits, and Work Arrangement

• Monthly compensation of 1,300-1,500, depending on experience and seniority.
• Full-time, 40-hour-per-week independent contractor engagement.
• 100% remote position open to candidates based in Latin America.
• Flexible working schedule with at least four hours of overlap with the U.S. team’s working hours of 9:00 a.m.–5:00 p.m. Mountain Time.
• 120 hours of paid time off per full calendar year, equivalent to 15 eight-hour working days. 
• Holiday arrangements will be determined based on the candidate’s country of residence and agreed upon at the offer stage.

If you are comfortable working directly with customers, enjoy solving billing issues, and have the confidence to manage collection conversations with professionalism and persistence, we would love to hear from you. Apply today to join a collaborative international team and contribute to a growing global business.