Posted today
Centralized Operations Support Specialist (Property Operations Specialist)
Near is a talent solutions company that connects U.S. companies with top remote professionals across Latin America. We help companies build dedicated, long-term remote teams by identifying highly qualified talent who can integrate seamlessly into their operations and contribute from day one.
Through our recruiting process, we combine specialized sourcing, structured interviews, skills evaluations, and reference checks to connect companies with professionals who match their business needs and culture.
Our client is a U.S.-based real estate investment company focused on acquiring, improving, and operating residential communities across multiple markets. Their centralized operations team supports property teams by improving processes, maintaining accurate records, and ensuring consistency across a large portfolio of communities.
They are looking for a detail-oriented operations professional to support property-related workflows, maintain accurate resident account information, and help ensure smooth coordination between internal teams.
The Centralized Operations Support Specialist will support property operations by managing move-out processes, reviewing resident account information, and ensuring accuracy within property management systems.
This role requires someone who is highly organized, detail-oriented, and comfortable working with operational systems. The ideal candidate will have experience in property management or related real estate operations and be able to identify issues, maintain accurate documentation, and support internal teams with timely resolutions.
This position is focused on internal operational support rather than direct resident or owner communication.
Process move-out statements and ensure resident account information is accurate and complete.
Review and manage security deposit disposition processes according to established procedures.
Maintain accurate resident ledgers, balances, and documentation within property management systems.
Support property teams with system-related questions and operational requests.
Review move-out workflows and ensure required information is properly entered and processed.
Investigate discrepancies related to resident balances, charges, credits, and account records.
Maintain accurate documentation to support compliance and reporting requirements.
Assist with resolving issues related to resident accounts and property operations.
Monitor process accuracy and identify opportunities to improve workflows.
Communicate internally with operations, accounting, collections, and property teams when clarification is needed.
2+ years of experience in property management, property operations, leasing operations, or a related real estate role.
Experience working with property management software and ability to learn new systems quickly.
Strong attention to detail when reviewing financial records, resident information, and operational documentation.
Advanced English communication skills to collaborate with U.S.-based teams.
Strong organizational and problem-solving skills with the ability to investigate issues independently.
Experience with Entrata or similar property management platforms such as AppFolio, Yardi, Buildium, or RealPage.
Experience with move-outs, security deposits, resident ledgers, or lease administration processes.
Experience supporting multiple properties or a centralized operations team.
Basic accounting knowledge, including understanding of charges, credits, balances, and reconciliations.
Experience working remotely with U.S.-based companies.
Compensation: $2,000–$3,000 USD/month depending on experience and skill level.
Fully remote position as a dedicated contractor through Near.
Full-time schedule (40 hours/week).
Working hours aligned with U.S. business hours, with flexibility for candidates located within Latin America (up to a two-hour difference from Pacific Time).
10 paid days off per year plus U.S. holidays.
Opportunity to work with a growing U.S. company and gain experience supporting large-scale property operations.
If you are an organized property operations professional with experience managing detailed processes and working with property management systems, we would love to hear from you. Apply today and take the next step in your remote career.