About Us:
At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.
About Our Client:
This is a fully remote role for our US-based client. They are growing quickly and are leaders in the industry. In this position, you will be directly supporting their clients' daily business operations and enabling their success.
Responsibilities
- Deliver superior customer service to our teams, customers and stakeholders
- Communicate with vendors to ensure accurate & timely fulfillment activities
- Process/enter orders
- Invoice orders once shipped
- Resolve issues/inquiries delegated by internal teams or from clients (e.g., delivery error)
- Maintain accurate inventory levels for assigned accounts within ERP system
- Ensure compliance with state regulatory requirements
- Work closely with other departments to complete cross-functional tasks
- Manage a shared email box with team
Requirements
- Proven experience in data entry and/or customer service
- Demonstrated success in delivering results and proactively overcoming obstacles
- Excellent oral and written communication skills in English
- Committed to being a team player
- Proficiency with Microsoft Office (i.e., Word, Excel)
- Familiarity working in an ERP system
- High level of attention to detail
- An exhibited passion for customer service
Perks - What's in it for you
- Compensation in USD: $1,000 to $2,000 per month. Please note that the final salary offer may vary based on the candidate’s seniority, specific skill set, and performance throughout the evaluation and interview process.
- Work fully remotely in a collaborative environment
- Growth opportunities
- 2 weeks of PTO
- US holidays
Ready to apply?
Sign in or create your near profile in under a minute.
