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At our client's company, their vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. They are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, they turn dreams into tangible realities and shape a world where creativity knows no bounds.
About the role
We are seeking a hands-on, player-coach Head of Sales to lead, build, and optimize our entire inside sales, outbound, and revenue operations framework.
This is not a traditional "sitting-in-meetings" executive role. You will be on the ground, breathing startup culture, and driving growth across our two primary business units: Customize Now and Source Anything. We are looking for an entrepreneurial leader who possesses a relentless curiosity and excels at converting big strategic ideas into fast, revenue-generating action.
In this role, you will run a lean team structure, working directly with the CEO to align macro business goals with daily execution and with the Sales Manager who will work with you, collaborating on designing playbooks, jumping onto calls, analyzing data, and ruthlessly optimizing pipelines from the trench lines.
What You’ll Do
Hands-on Leadership & Revenue Operations
Own the day-to-day revenue operations, working in close and direct alignment with the CEO to drive macro sales forecasting, territory optimization, and business unit economics.
Lead a lean sales organization, ensure daily pipeline excellence, proper division of labor, and consistent target achievement.
Get your hands dirty in the data to proactively surface pipeline insights, metrics, and bottlenecks to the CEO, implementing workforce planning and data-driven operational adjustments.
Play a pivotal role in our strategic planning process, designing sales incentives and defining high-velocity go-to-market strategies.
Startup Sales Execution & Channel Effectiveness
Design, test, and rapidly iterate on multi-channel outbound sequences, cold calling/email scripts, and inbound playbooks for both Customize Now and Source Anything.
Formulate targeted sales campaigns in direct partnership with Marketing (structuring channel strategies, trade discounts, and strategic buyer incentives).
Stay obsessed with our core front-end velocity metrics: sub-5-minute speed-to-lead windows, mockup delivery rates, and quote conversion.
Jump into the trenches yourself when needed to handle complex objections, manage high-value accounts, and help the team close critical deals.
People, Culture & Team Management
Cultivate a transparent, high-energy, and zero-ego startup culture focused on rapid execution, empowering reps, and absolute accountability.
Identify critical talent gaps within our lines of business (LOBs) and ensure key roles are staffed by high-performers.
Develop practical individual growth plans for your team, reviewing progress periodically to cultivate the next generation of sales leaders.
What We’re Looking For
The Startup Master: 7+ years of relevant experience in Sales and Business Development with at least 4+ years specifically managing closing or outbound teams within a fast-paced startup, SMB, or e-commerce environment.
Direct Executive Experience: Proven track record of working directly with a CEO or executive founders to scale operations and convert high-level strategic visions into concrete pipeline performance.
Grit Over Title: Proven experience building process-heavy operations in flat organizations. You are customer-centric, laser-focused on metrics, and prefer execution over corporate delegation.
Master of the Sales Stack: Deep tactical comfort with setting up CRM workflows (Salesforce, HubSpot, Pipedrive), automated sequencing, data analytics, and customer relationship management programs.
Charismatic & Collaborative: An exceptionally charismatic leader with a natural ability to inspire teams, who also collaborates fluidly cross-functionally to bring different departments together toward a common goal.
Objection Handling Expert: You know how to command a room, interrupt patterns on a cold call, sell on value rather than price, and teach your team to do the same.
Global & Timezone Alignment: Proven experience working with distributed remote teams. Full availability to work directly during US Eastern and Pacific Timezone hours to stay in lockstep with our team and customers.
Competitive base salary with an aggressive, uncapped performance-based commission and bonus structure.
Unlimited Paid Time Off (PTO) per year.
Fully remote workspace flexibility with a highly dynamic global team.
The autonomy to truly own, build, and scale a sales and revenue engine from the ground up alongside executive leadership.
Our Typical Hiring Process
Submit an application. IMPORTANT: Please submit your resume/CV in English
Initial Interview
Hiring Manager Interview
Case Study
Final Interview
Reference Check
Note that every role is different, so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive, we may not be able to provide feedback to all applications.