Posted Jul 23, 2026
Outcome Manager
Remote (LATAM-based)
Compensation: Market-based / TBD with client
Full-time, US business hours overlap (Central/Pacific-friendly), Contractor
Tech Stack: Slack, Zoom, AI tools; cloud ecosystem exposure to AWS, Azure, GCP preferred
At Near, we connect top talent in Latin America with exciting remote opportunities at U.S.-based companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.
About the Company:
Our client is an innovative cloud commerce platform helping B2B SaaS companies build and scale partnerships with AWS, Azure, and GCP. They support high-growth technology companies in turning cloud partnerships into revenue, unlocking funding opportunities, and driving marketplace success. With a strong ownership culture and a global, remote-first team, they are building the future of cloud go-to-market.
About the Role:
We’re looking for an Outcome Manager who combines strong relationship management, business acumen, and customer-facing confidence. You’ll own outcomes for a portfolio of customers, helping them grow marketplace revenue, unlock funding opportunities, and maximize the value they get from the platform. This role is highly client-facing and requires someone proactive, strategic, adaptable, and comfortable operating with high ownership in a fast-paced startup environment.
You Will:
Manage a portfolio of customers and partners across AWS, Azure, and GCP.
Build deep customer relationships and act as a trusted strategic partner.
Lead kickoff calls, QBRs, ongoing Slack/Zoom communication, and value-realization conversations.
Help customers drive measurable outcomes such as marketplace revenue, funding unlocked, pipeline sourced, renewals, and expansion.
Gather deal intelligence from cloud provider reps and translate it into opportunities for customers.
Collaborate with internal technical teams to support implementation and customer success.
Identify growth, expansion, co-sell, and partnership opportunities within customer accounts.
Represent the company in a highly client-facing environment and build trust with US-based stakeholders.
Travel when needed to meet customers, partners, or attend conferences.
Use AI tools to improve planning, customer strategy, and execution.
About You:
Your Background:
4+ years of experience in customer success, partnerships, business development, account management, or similar client-facing roles.
Experience managing customer or partner relationships in a high-growth company.
Experience working with North American customers and US-time-zone stakeholders.
Strong professional English skills; a native or American accent is not required.
Ability to communicate clearly, read the room, and adjust your style to different stakeholders.
Strong ownership mindset with the ability to work independently in a remote startup environment.
Comfortable having strategic conversations with senior stakeholders while also handling tactical execution.
Strong relationship-building skills and customer-facing confidence.
Proven ability to stay organized, manage ambiguity, and wear multiple hats.
Experience using AI tools to improve workflows and productivity.
Nice to Have:
Cloud alliance, cloud partnership, or cloud marketplace experience.
Experience in co-sell motions or working with AWS, Azure, or GCP ecosystems.
Background in SaaS, B2B technology, or US-facing tech companies.
Exposure to customer metrics such as NPS, NRR, retention, expansion, or revenue targets.
Strong academic background.
Experience in business development-heavy partnership roles.
Experience traveling for customer-facing work, conferences, or field engagement.
Compensation & Benefits:
Compensation: Market-based / TBD with client
Benefits:
Uncapped PTO
Remote-first environment
High-ownership, high-growth culture
Opportunity to grow with the company as they scale their LATAM team