Order Entry Specialist

Order Entry Specialist

• Remote (Latin America-based)

• Compensation: $1,500–$1,800 USD/month

• Full-time, Central Time hours with flexibility of a couple of hours either way, Contractor

• Tech Stack: Google Suite, Microsoft Excel, Dropbox, ECAT

At Near, we connect top talent in Latin America with exciting remote opportunities at U.S.-based companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

About the Company

Our client is a small U.S.-based manufacturers’ representative business that supports customers through order entry, tracking, returns, and day-to-day coordination with manufacturers. With a collaborative team and a long-term mindset, they focus on delivering fast, solution-oriented service and building strong customer relationships.

About the Role

We’re looking for an Order Entry Specialist to support a growing order entry team. You’ll handle order entry, tracking, returns, and email communication with manufacturers and customers, while collaborating closely with the owner, the order entry team, and potentially a future customer service manager. This role requires someone who is proactive, dependable, solution-oriented, and comfortable taking ownership of outcomes in a repetitive but detail-sensitive environment.

You Will

• Process order entry accurately and efficiently

• Handle tracking requests and follow up with manufacturers as needed

• Manage returns and related customer service tasks

• Communicate with manufacturers and customers primarily via email

• Make occasional outbound calls to manufacturers for urgent tracking or shipping follow-ups

• Use online manufacturer portals to retrieve order, shipping, and status information

• Work across tools such as Gmail, Google Sheets, Excel, Dropbox, and ECAT

• Help ensure orders and requests are followed through from start to finish

• Support a fast-moving team as order volume grows

 

About You

Your Background

• Experience in order entry, customer service, logistics coordination, inventory tracking, or similar operational roles

• Comfortable working with spreadsheets, email, and browser-based portals

• Able to learn new systems and tools quickly

• Comfortable making occasional phone calls when a faster resolution is needed

• Excellent written communication skills in English

• Positive, professional communication style

• Self-motivated and proactive – you take ownership of outcomes

• Consistent, reliable, and interested in a long-term role

• Detail-oriented and able to spot issues and act on them quickly

Compensation & Benefits:

• Compensation: $1,500–$1,800 USD/month

• Benefits: 10 business days PTO, U.S. federal holidays