E-commerce Manager

Ecommerce Manager

• Remote (Latin America-based)

• Compensation: $3,000-$4,000 USD/month

• Full-time, 40 hours a week, flexible schedule Monday - Friday MT and Sunday-Thursday with required overlap from 7-9 PM Mountain Time.

At Near, we connect top talent in Latin America with exciting remote opportunities at U.S.-based companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

About the Company

Our client is one of the fastest-growing specialty K-pop retailers in the United States. They operate Shopify, TikTok Shop, and a Denver retail store, managing thousands of SKUs across multiple e-commerce channels. 

Every week brings new product launches, limited-edition releases, pricing updates, and operational challenges. Speed, organization, and execution are critical to our success. 

About the Role

We're looking for an experienced E-commerce Manager who can take ownership of our e-commerce catalog, product launches, Shopify website, and day-to-day e-commerce operations. 

This person will own the operational lifecycle of every product we sell—from Korean product announcements through preorder launches, Shopify website updates, TikTok Shop listings, pricing updates, and ongoing catalog management.

This is a high-ownership role. We're looking for someone who enjoys improving systems, documenting processes, coordinating projects across multiple teams, and making e-commerce businesses operate more efficiently. This person will work closely with our warehouse, retail store, marketing, design, customer support, and virtual assistants to ensure launches happen accurately and on time.

Vendor communication, purchasing decisions, and inventory forecasting will remain with the founder for now 

Key responsibilities

Shopify Website Management

• Create and maintain Shopify product pages

• Update homepage, collections, navigation, landing pages, and website content

• Manage Shopify themes and merchandising

• Optimize product pages for SEO and conversion

• Manage Shopify apps and integrations

• Perform bulk product updates using CSVs

Product Launch Management

• Launch preorders following Korean product announcements

• Create Shopify and TikTok Shop listings

• Update listings as product information changes

• Transition products from preorder to in-stock

• Maintain launch calendars and operational checklists

• Ensure launches are completed accurately and on schedule

TikTok Shop Management

• Manage TikTok Shop product listings

• Maintain catalog quality

• Keep pricing synchronized

• Troubleshoot listing issues

• Maintain platform compliance

E-commerce Operations

• Coordinate operational projects across the company, including:

• Product launches

• Website updates

• Pricing updates

• Promotions

• Product additions

• Inventory transfers

• Coordinate work between warehouse, retail, marketing, design, customer support, and virtual assistants to ensure projects stay on track.

Process Improvement

• Build SOPs and documentation

• Improve operational workflows

• Standardize product pages and pricing processes

• Identify automation opportunities

• Leverage AI tools to improve efficiency

Inventory Accuracy

• Perform inventory spot audits

• Investigate discrepancies

• Improve inventory controls

• Help maintain accurate inventory across e-commerce and retail

Ideal candidate

We're looking for someone with:

• 5+ years of e-commerce experience

• Advanced Shopify experience

• Experience managing large e-commerce catalogs

• Strong project management skills

• Excellent written English

• Experience building SOPs and documentation

• Strong attention to detail

• A systems-thinking mindset

• Experience coordinating multiple projects simultaneously

• Comfortable using AI tools such as ChatGPT or Claude

Preferred Experience

• TikTok Shop

• Shopify theme customization

• Shopify apps and integrations

• CSV imports/exports

• Product SEO

• Conversion Rate Optimization (CRO)

• Inventory management systems

• Experience with loyalty programs, customer experience optimization, or fulfillment improvements.

• Experience managing or hiring specialists or small teams.

• Asana or similar project management software

• Experience with collectibles, hobby retail, trading cards, music, or K-pop
   

Compensation & Benefits

• Compensation: $3,000-$4,000 USD/month

• Benefits:

  • 15 days PTO

  • U.S. holidays

  • Health stipend 

  • Flexible schedule structure, as long as required overlap hours are covered

  • Strong resume-building opportunity with room to help build a team and shape operations in a booming niche