About Near
At Near, we help top talent in Latin America find remote roles with U.S. companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.
About Our Client
Our client is a fast-growing home energy solutions company based in the U.S., focused on providing high-quality solar and home efficiency services. They operate in a dynamic, technology-driven environment and are committed to continuously improving their internal systems and customer experience.
They're looking for a Salesforce Administrator to serve as the bridge between business stakeholders and the development team, helping prioritize system enhancements, improve Salesforce functionality, and support technology initiatives that drive operational excellence.
About the Role
We're looking for a Salesforce Administrator who combines strong project coordination skills with a technical mindset. In this role, you'll manage software enhancement requests, organize development priorities, and ensure business needs are translated into clear technical requirements.
You'll work closely with business leaders, developers, and analysts to improve Salesforce and other internal applications while helping optimize processes, documentation, and user adoption.
What You'll Do
- Serve as the primary liaison between business stakeholders and the development team.
- Gather, organize, and prioritize software enhancement requests and bug reports.
- Manage and maintain the development backlog, ensuring requests are clearly documented and ready for execution.
- Support Salesforce administration, including user management, reporting, dashboards, and workflow improvements.
- Coordinate software updates and help ensure development priorities align with business objectives.
- Create clear documentation, user guides, and training materials for new features and system updates.
- Train end users and stakeholders on Salesforce functionality and system enhancements.
- Collaborate closely with analysts, developers, and leadership to ensure projects are delivered efficiently.
- Help improve existing applications by supporting feature enhancements, troubleshooting issues, and identifying opportunities for process improvement.
- Monitor project progress and communicate updates to key stakeholders.
What We're Looking For
- Experience as a Salesforce Administrator or in a similar Salesforce support role.
- Strong project coordination and organizational skills.
- Technical aptitude and the ability to work closely with software development teams.
- Experience gathering business requirements and translating them into technical requests.
- Excellent written and verbal English communication skills.
- Strong documentation and stakeholder management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Background
- Salesforce Administrator experience or certification.
- Experience with Salesforce configuration, reporting, dashboards, and user management.
- Familiarity with software development workflows and backlog management.
- Experience creating documentation and training materials.
- Experience training users and supporting system adoption.
- Basic coding knowledge or experience working with development teams is a plus.
What's in It for You?
- Competitive compensation in U.S. dollars.
- U.S. holidays plus 3 weeks of PTO.
- 100% remote work as an independent contractor.
- Opportunity to work closely with leadership on high-impact technology initiatives.
- Dynamic, collaborative, and fast-growing work environment with long-term career growth opportunities.
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