As an account manager, you are responsible for managing the relationships with named clients. The bottom line function for this position is to retain our clients and ensure the transition of clients from satisfied to thrilled.  

Job Skills & Responsibilities: 

The candidate must be flexible and be able to multitask across a variety of job duties, including:

 ·      Retention of client accounts through review of campaign set up, active campaign management and execution of consistent customer service

·      Management and analysis of internet marketing campaigns to satisfy client expectations for various performance metrics

·      Rapport building and the fostering of relationships with clients through timely follow up and communication in order to increase retention of accounts

·      Delivery of education to clients on campaign performance and return on investment received

Qualifications:

•       2+ Years Experience working in a digital marketing vertical

•       Proficient use of Google Analytics and keyword ranking tracking software

•       Experienced in the navigation of major internet advertising interfaces including, but not limited to Google, and Facebook

•       Quantitative & Analytical Skills

•       Able to use return-on-investment (ROI) as a decision-making tool and provide analysis of relevant performance data to determine go-forward actions

•       Familiar with self-hosted Wordpress website and comfortable making basic changes

•       Can use image editing software such as Photoshop for basic image editing

Key Skills:

·      Excellent communication skills in both written and spoken English

·      High attention to detail

·      Great people skills. Comfortable conducting business conversations via phone and web meetings on a daily basis

·      Outstanding follow-up and follow through

·      Strong project management skills

·      Effective time management and personal accountability

·      Eager to learn

Communication

·      Skilled in providing simplified explanations to complex or complicated concepts

·      Outstanding written communication and verbal skills

·      Understanding and ability to strategically communicate the fundamentals and practices of traditional and non-traditional forms of media

·      Use applied knowledge, available evidence, logical means and processes to investigate and resolve problems with a high degree of accuracy