At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

About the client

The company provides a cutting-edge platform that manages onsite solar, battery storage, and other distributed energy resources (DER) for multi-tenant properties. Their system tracks electricity production, tenant-level energy consumption, utility bills, and tariff data—integrating all of these sources to generate individualized billing statements for each tenant.

Ensuring the accurate and timely ingestion of data from a variety of external systems is key to the service's success. This role plays a critical part in proactively identifying and resolving issues when data is missing, inaccurate, or when data source connections fail—helping maintain the reliability of the platform’s monthly billing operations.

About the position

We are seeking a detail-oriented and proactive Technical Integrations Manager to leverage internal tools, AI solutions, and problem-solving skills to execute key operational tasks while identifying opportunities for process improvement and automation. The selected candidate will be an essential member of Ivy’s operations team, supporting our product operations team to generate the billing statements which we deliver to our clients every month.

Responsibilities 

• Manage external data connections and perform ELT processing on external data sources to provide inputs for Ivy’s Virtual Grid™ billing platform

• Identify edge cases and develop internal tools and scalable processes to accurately flag discrepancies and clean, correct, or re-ingest the data if needed

• Manage rent rolls, NEM (net electricity metering) credit allocations, utility rate tariff, and other critical data sources for Ivy’s products; monitor for changes and update our product and internal database where needed

• Work with product operations, data science, and account management teams to enable monthly bill generation for each community under Ivy’s management

• Troubleshoot data issues and conduct root cause analysis when errors are detected

• Develop QC procedures and conduct data audits to ensure data inflows are accurate and appropriately reflected in downstream client deliverables

• Identify opportunities for automation, internal tooling, and process improvements within responsible areas

• Support and contribute to other operational requirements as needed

Skills:

• 2-4 years in SAAS implementation, operations, customer success, or related field

• 2-4 years data management experience required (advanced Excel, proficient in SQL, basic Python scripting, etc.)

• 2-4 years experience with API data exchange, loading and cleaning data from disparate sources, and verifying accuracy of ingested data

• Familiarity with leveraging AI to automate tasks

• Strong analytical and problem-solving skills

• Detail oriented

• Highly motivated, proactive, and eager to identify and tackle complex multi-factor issues

• Bachelor’s degree required, bonus in computer science, data science, or related field

Nice To Have

• Experience building tools and reporting with Hex/Jupyer notebooks, ClickUp, and/or Sigma 

• Experience with data quality control and auditing

• Experience with process mapping and automation

• Prior experience using utility data and/or deep familiarity with proptech systems

• Excellent written communication and the ability to clearly explain complex technical issues to non-technical stakeholders 

• Energy industry knowledge or experience