At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders. 

This is a fully remote role for our US-based client in the food and beverages industry. They are growing quickly in this highly-competitive environment and are leaders in the industry. In this position, you will be directly supporting their clients' daily business operations and enabling their success. 

Candidates in any country in Latin America are encouraged to apply.


Responsibilities

• Deliver superior customer service to our teams, customers and stakeholders
• Communicate with vendors to ensure accurate & timely fulfillment activities
• Process/enter orders
• Invoice orders once shipped
• Resolve issues/inquiries delegated by internal teams or from clients (e.g., delivery error)
• Maintain accurate inventory levels for assigned accounts within ERP system
• Ensure compliance with state regulatory requirements
• Work closely with other departments to complete cross-functional tasks
• Manage a shared email box with team
• Perform other duties as assigned

Requirements

• Proven experience in data entry and/or customer service
• Demonstrated success in delivering results and proactively overcoming obstacles
• Excellent oral and written communication skills in English
• Committed to being a team player
• Proficiency with Microsoft Office (i.e., Word, Excel)
• Familiarity working in an ERP system
• High level of attention to detail
• An exhibited passion for customer service

Benefits - What's in it for you

• Competitive compensation in USD ($1,000 to $2,000, commensurate with experience)
• Work fully remotely in a collaborative environment
• Growth opportunities
• 2 weeks of PTO
• Local holidays