At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

Company Overview:
This Company is based on the US, is a solutions provider for medium term housing solutions, dealing mainly in insurance relocation claims. They work with property owners and insurance companies to source properties for families that have been temporarily displaced from their homes due to damage. Their focus is on helping families find a home that meets their needs quickly and makes them comfortable during a difficult time, helping property owners make more money by bringing them high-paying contracts to fill their calendars and assisting the relocation specialists to help more families by finding them solutions when they are faced with an overwhelming workload. They want to benefit all of the parties they work with, while creating a successful business for them and their employees.

Role Overview
The Claims and Outreach Specialist (Sales Agent) Role’s primary job is to conduct outreach to property owners to fill claims via the phone or handle responses to messages initiated by the Administration and Data Compiling role. Their secondary job, if there are no claims to fill, is to reach out to property owners to explain the business model and get them to agree to join the network of properties. This is done via the phone or by taking over the conversation initiated by the Administration and Data Compiling role via message or email.

Responsibilities

• Contacting property owners via phone, email, or direct message and explaining the details of the claim, what we do as a business, and our business model.
• Sell property owners on the benefits of working with us and housing insurance claims.
• Respond to emails and phone calls.
• Quickly transition from receiving a claim with criteria to searching our database and listing sites for matching properties.
• Understanding how our business and the insurance relocation process works.
• Search listing sites like Zillow, Redfin, Apartments.com, Furnished Finder, Airbnb, Hotpads, etc for properties that match specific criteria.
• When filling a time sensitive claim, be able to prioritize and work efficiently to find and contact available properties.
• Compile property data into a “Google Sheets” spreadsheet.
• Compile property photos into a Google Drive folder.
• After training, upload property data and photos onto a WIX (website builder) site.
• Communicate and coordinate with the rest of the team throughout the day.
• Be able to provide brief daily and weekly summaries/updates (one time towards EOD or EOW)

Qualifications/Skills

• Sales related experience (2-5 years).
• Experience with a sales script.
• Fluency in English and the ability to communicate in a friendly, clear and concise manner.
• Excellent writing, verbal communication, and time management skills.
• Access to high speed internet and the ability to make and receive phone calls.
• Basic knowledge of Microsoft Excel or Google Sheets (inputting basic information).
• Basic knowledge of Microsoft Word or Google Docs.
• Ability to navigate listing websites (Zillow, Furnished Finder, Airbnb, etc).
  • Input search criteria to streamline property finding process.
  • Gather pertinent property information.
  • Find property owner’s contact information.
  • Be able to pull data and listing photos from these websites.
• Familiarity with Google Drive or making folders on the computer and filling with photos.
• Exceptional organizational skills and the ability to complete tasks with little supervision.
• Ability to upload a spreadsheet (with property data and photos) to our WIX website after training.
• Proficient in Hubspot

Working Schedule: 9 am to 5 pm EST (or PST if preferred)


 Not a good match? Explore our website for more job options https://jobs.hirewithnear.com/