At Near, we help top talent in Latin America find remote roles with US companies. Our mission is to create better lives by fostering a remote work culture that transcends borders.

This is a role for our client, an independent supplier of uniforms, mats, corporate apparel, towels, linen, facility services, and first aid supplies for large or small businesses. Their team is growing and they are looking to add a new member to their crew, so if you're looking to be part of a dynamic team you can join them on their mission as a Salesforce Analyst.

Overview

Join our team as our Salesforce Analyst, a team member who can gather important company data, compile it into reports executives and enhance and maintain our Salesforce.com infrastructure. This role is crucial for optimizing our CRM to support multi-departmental reporting, marketing automation campaigns, and data management. The ideal candidate is a savvy Salesforce user, keen on data integrity, and passionate about empowering team members through effective training.

Responsibilities:

• Salesforce Infrastructure Enhancement: develop and improve the existing Salesforce.com infrastructure to support business processes and generate and pull reports for executive presentations, ensuring data accuracy and relevance.

• Salesforce User Training: conduct comprehensive training sessions for users to ensure independent and effective use of Salesforce.com, aimed at achieving individual activity goals and develop training materials and user guides tailored to varying skill levels within the organization.

• Marketing Data Analysis: Assist with the tracking and analysis of marketing data, including website traffic, organic search results, paid advertising outcomes and translate marketing data into actionable insights to inform strategy and decision-making.

• Automation and Innovation: continuously identify and implement new automation features within Salesforce.com to increase efficiency, productivity and investigate and integrate various software systems CITY currently uses with Salesforce.com to centralize data, making Salesforce a comprehensive hub for all vital company information.

• Other Duties as Assigned: create or discover new data procurements and operating rhythms and complete any other duties, projects or tasks assigned by the Director of Communications or any other member of the CITY executive team.

Requirements

• A minimum of 2 years of hands-on experience working as Salesforce Analyst or CRM Specialist.

• Experience working with Salesforce: Data Management, User Training, Marketing Data Analysis and Automation and Innovation.

• Experience with developing and enhancing infrastructure, generating reports, and providing technical support to users.

• Advanced English skill

Perks - What’s in it for you?

• Competitive compensation in US dollars ($2,000-$3,000 monthly USD)

• 2 weeks of  PTO + 6 National Holidays