Our client seeks an experienced fully bilingual (English-Spanish) Sales Representative to join our team. The Sales Representative will be responsible for conducting initial and follow-up consultations with prospective clients to successfully onboard new clients to the firm. The Sales Representative will help pre-screen potential new clients clarify their concerns, and guide them toward the decision of using our services to solve Immigration and Bankruptcy issues with the assistance of an attorney.

Our team is outstanding and does amazing work. We have a supportive, unified culture, and fitting into this culture is the primary job requirement. “That’s not my job” is not a phrase that exists in our office. 

We are not afraid of technology or learning new things that will make our jobs easier. We embrace our policies and procedures because we know that they align with our vision, bring us together as a team and bring value to our clients.

Responsibilities

• Conduct 5-7 one-hour-long sales conversations with pre-screened potential new clients.

• Utilize communication skills to build rapport, identify and understand the client's needs, and provide them with the best solution

• Send same-day follow-up texts with quotes and relevant information to all leads who do not hire

• Follow-up with no-hire leads within 1 or 2 day(s) after their consultation to maintain a relationship

• Achieve or exceed the communicated conversion rate from consultation to hire

• Initiate client onboarding process within 24 hours of payment to ensure the client’s account is prepared for attorney review

• Complete weekly consultation review and tracking, which involves uploading recordings of every consultation, tracking progress, and identifying areas for improvement

• Complete administrative tasks across different platforms (8x8, LollyLaw, LeadDocket, etc.)

• Undertake other related duties as assigned

Qualifications

• 5-7 years of sales experience (Required)

• Fully bilingual (English-Spanish) (Required)

• A Bachelor’s degree is required

• High level of attention to detail

• Excellent organizational skills: ability to juggle multiple tasks and matters

• Exceptional time management skills

• Customer-service-oriented communication skills with clients

• Ability to communicate effectively across all management levels in the organization

• Emotional intelligence and empathy

• Team player

• Positive attitude