We are seeking a highly motivated and experienced Supply Chain/Logistics Manager to oversee the day-to-day operations of our Amazon store. The successful candidate will be responsible for ensuring accurate product listings, inventory management, and order fulfillment. The Supply Chain/Logistics Manager will also monitor and analyze store performance metrics, identifying opportunities to optimize sales, traffic, and conversion rates. Additionally, the Supply Chain/Logistics Manager will be responsible for developing and maintaining product listings, addressing customer inquiries, concerns, and feedback in a timely and professional manner, and implementing effective marketing strategies to drive sales.

Job Responsibilities:

•  Oversee the day-to-day operations of our Amazon store, ensuring accurate product listings, inventory management, and order fulfillment. 
• Monitor and analyze store performance metrics, identifying opportunities to optimize sales, traffic, and conversion rates. 
• Develop and maintain product listings, ensuring accurate descriptions, images, pricing, and other relevant information. 
• Address customer inquiries, concerns, and feedback in a timely and professional manner, ensuring a positive customer experience.
• Monitor and maintain a high seller rating and customer feedback score, taking necessary actions to address any negative reviews or feedback. 
• Develop and implement effective marketing strategies to drive sales, utilizing tools such as Amazon Advertising, Sponsored Products, and promotions. 
• Collaborate with our internal marketing team to create compelling content and visuals for product listings and store branding. 
• Work closely with suppliers and logistics providers to ensure timely delivery of products. 
• Continuously evaluate and improve supply chain and logistics processes to streamline operations and reduce costs.
• Oversee inventory management, including forecasting, replenishment, and stock levels. 
• Monitor and analyze industry trends and developments to identify new opportunities and potential risks.

Job Requirements: 

• Minimum of 3+ years of experience in supply chain management, logistics, or e-commerce operations. 
• Proven experience managing Amazon stores, including product listings, inventory management, and order fulfillment.
• Self Identifies as tech-savvy
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills. 
• Experience with Amazon Advertising, Sponsored Products, and promotions is a really nice to have.
• Ability to work independently and in a team environment. 
• Strong organizational and time management skills.
• Ability to multitask and prioritize workload. 
• Knowledge of supply chain and logistics best practices. 
• Proficient in Google workspace, particularly Google Sheets. 
• Familiarity with e-commerce platforms and associated softwares is a plus.