This is a long-term, ongoing, and stable 100% remote work-from-home engagement providing administrative support to our Director of Sales and Marketing.

Job Description

The day-to-day responsibilities of this role are aligned with traditional support roles such as virtual / executive / administrative assistants, customer service representatives, account executives, customer success and/or onboarding, marketing assistants, sales support as well as persons looking to transition away from inside/outside "sales". No prior insurance industry experience or know-how is required to be considered. We prefer that our new hires come from outside of our industry.

Who we are

We are a commercial property and casualty wholesale insurance broker. The hallmark of our operation is an entrepreneurial and dynamic approach to relationship building coupled with delivering the best in world service. We have enjoyed double digit growth, year in and year out, for over 20 years. Our corporate culture is to be a family-first organization, and our entire staff, whether it be full-time employees or part-time independent contractors, enjoy flexible schedules so they never miss an important life event. The perfect work-life balance is what we bring to the table for our staff.

In addition to our fiercely entrepreneurial and technology-forward culture, we are experts at training new skills, developing existing skills, and team building. We have an unmatched track record of training people with no prior insurance experience into career professionals.

What you bring to the table

• You have at least 5 years of previous experience and enthusiasm for an administrative and/or customer service-centric role.
• You are detail and process-oriented and capable of prioritizing multiple tasks.
• You demonstrate integrity, empathy, and urgency and can quickly establish trust & credibility.
• You can work independently but thrive in a collaborative atmosphere.
• You can express ideas clearly in both written and oral communications.
• You can build, nurture and maintain superior relationships with internal teams, customers and third-party vendors.

Technology Competencies

• Microsoft Outlook, Excel, and Word (Required).
• CRM Software (Recommended but not required).
• Email Marketing Platform (Mail Chimp, Constant Contact, etc. Recommended but not required).